Think First

Testing is learning when a team compares a stated expectation with one observation instead of relying on “looks right.”

A demonstration scene should make a meeting room ready for a visitor. One colleague operates it while another watches the room.

Create a testable statement

An expected result is a sentence written before the check; an observation is what a person can actually see, hear, or measure during it. Comparing them produces evidence, whether the result matches or not.

Expectation: “When the presentation-ready action is used, the screen area is comfortable to view.” Observation: “The observer can see the screen without the planned distraction.” If the observation differs, record the difference—not a guessed cause.

A live-view or live demonstration is most useful when it answers one question at a time. It cannot prove every part of a building programme from a single observation.

1. Write one expected result for the scenario.
2. Choose a person-facing observation.
3. Turn a mismatch into a neutral next question.